View recent press releases, speeches, and news items published by month.
The OFT has announced a package of measures to tackle problems with the mobility aids market - including consumer protection investigations into two national traders and a national consumer awareness campaign.
The OFT has responded to the Government's consultation on changes to the UK consumer protection regime. We believe there remains a vital role for a national enforcement body that links competition and consumer enforcement and can tackle sector wide problems. However, there should also be more joined-up decision- making in choosing priority cases, and improved joint working when taking action.
The OFT has taken action to prevent consumers being misled when searching online for heating oil supplies. It found that some websites offering to find consumers the best price for heating oil were not clear about whether they were price comparison sites or sites for ordering heating oil directly from a single supplier.
The High Court has ordered a gym management company not to use certain unfair terms and business practices. The OFT's case against Ashbourne Management Services Ltd followed a large number of complaints from consumers who had entered into lengthy memberships which they were not able to cancel.
Consumer Focus has submitted a super-complaint to the OFT about the cost of obtaining foreign currency and overseas use of credit and debit cards. The OFT will respond within 90 days.
The OFT has launched a market study to examine whether the private and NHS dentistry markets are working well for patients.
The OFT has requested information from a number of airlines, as part of its investigation into the transparency and presentation of card surcharges. This follows a super-complaint from Which? about surcharges payable when consumers use a credit or debit card.
The OFT has issued a call for evidence to establish the background to recent reports of rising UK private motor insurance premiums. It wants to establish the reasons behind any increase, and whether there are consumer or competition issues that need to be addressed to improve the functioning of the market.
Following its market study into the treatment of organic waste in England and Wales, the OFT has made a number of recommendations designed to increase transparency and competition in the sector.