Enforcement of consumer law

Under Part 8 of the Enterprise Act, the OFT and other bodies responsible for consumer law enforcement, have stronger powers to seek court orders against businesses who breach certain consumer protection laws.

Before taking court action (ie seeking an Enforcement Order), the OFT and our enforcement partners will always invite the trader concerned to respond to the allegations against them, and they will be able to give binding commitments (undertakings) instead of going to court.

The enforcement procedure is based on the Stop Now Regulations which it replaces along with Part III of the Fair Trading Act.

Download Enforcement of consumer protection legislation for more detailed information on the enforcement procedure (pdf file 372 kb).

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