Reg 5 18(e) Consumer declarations about contractual circumst :

By using the website the consumer was considered to have read and understood the conditions.

1(b)2b Exclusion of liability for poor service, or poor work :

1(b): potentially allowed supplier to provide a poor service by unfairly excluding liability for failing to update information or ensuring that information was accurate.

1(b)2a Exclusion of liability for defective or misdescribed :

1(b): unfairly excluded supplier's liability in all circumstances for goods and services offered by supplier where acting as agent for third parties.

1(b)2b Exclusion of liability for poor service, or poor work :

1(b): had the potential unfairly to exclude supplier's liability for negligence in providing inaccurate data.

1(b)2a Exclusion of liability for defective or misdescribed :

1(b): unfairly excluded supplier's obligation to provide goods of a satisfactory standard or that are fit for their purpose and match their description.

1(b)2b Exclusion of liability for poor service, or poor work :

1(b): potentially unfairly excluded liability for supplier's poor service/negligence and consequential loss.

1(b)2c Restrictions on liability (as to type, amount etc) :

1(b): unfairly limited supplier's liability for consequential loss and placed a financial cap on its liability.

Reg 7 Plain and intelligible language :

Regulation 7: stated that the liability section applied 'only to the extent permitted by law'. This was unlikely to be understood by a consumer.

Reg 7 Plain and intelligible language :

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Reg 7 Plain and intelligible language :

Regulation 7: referred to consumer's statutory rights without providing an explanation of what these entailed.

1(k) Right to change what is supplied :

1(k): gave supplier potentially unfair right to alter what was supplied.

1(b)2a Exclusion of liability for defective or misdescribed :

1(b): potentially unfairly excluded liability for inaccurate or misleading descriptions.

Reg 5 18(b) Transferring unfair risks (eg: by indemnities) :

Term unfairly transferred risk to consumer for goods lost or damaged in transit.

1(i) Binding consumers to hidden terms :

1(i): potentially bound consumer to third party suppliers' terms that he or she had not seen prior to contracting.

Reg 5 18(g) Supplier's discretion in relation to obligations :

Gave supplier an excessive discretion to determine how to perform its obligation of providing the auction.

1(b)2a Exclusion of liability for defective or misdescribed :

1(b): the statement that goods are non-refundable and that their condition is not guaranteed may have misled the consumer into believing that he or she could not bring a claim against the vendor.