Estate Agents Redress Schemes
Latest news - 11 September 2008
The OFT has reminded residential estate agents that, from October, they must be members of an approved redress scheme. See press release.
Background
The Secretary of State for Business Enterprise and Regulatory Reform made an Order under The Estate Agents Act 1979 (as amended by The Consumers, Estate Agents and Redress (CEAR) Act 2007) on 1 July 2008. This requires those engaging in estate agency work in respect of residential property to join an approved estate agents redress scheme by the time the Order comes into force on 1 October 2008. It is available on the UK Statute Law Database.
The OFT is able to approve a redress scheme if it considers the provisions of the scheme and its proposed operation are satisfactory.
Approved applications
- Ombudsman for Estate Agents (OEA)
see press release
see OEA website - Surveyors Ombudsman Service Ltd (SOS)
see press release
see SOS website
Applications under consideration
The OFT is currently considering an application from the Register of Estate Agents – details of this application can be found below:
- Register of Estate Agents (RoEA)
see application form (pdf 175 kb)
The OFT is assessing this applications in the light of our published approval criteria and the requirements of the Consumers, Estate Agents and Redress Act 2007.
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- OFT telephone enquiries:08457 22 44 99
- Consumer Direct telephone enquiries:08454 04 05 06