Consumer Protection from Unfair Trading Regulations

To order:

This document is available to download only.

Leaflet reference Publication title and description Quantity required
oft 979 The Consumer Protection from Unfair Trading Regulations: a basic guide for business (May 2008)
Good news for those who treat customers fairly - Bad news for those who don't
The Consumer Protection from Unfair Trading Regulations: a basic guide for business (pdf 1.16 mb) 		Download only
oft 1008 Consumer protection from unfair trading (August 2008)
Guidance on the Consumer Protection from Unfair Trading Regulations 2008
Consumer protection from unfair trading (pdf 405 kb)


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Advice and resources

  • OFT telephone enquiries:08457 22 44 99
  • Consumer Direct telephone enquiries:08454 04 05 06