Skip to the page Primary Navigation Skip to the page content Skip to page Footer
Work by Market Sector
Work by Project Type
Feedback
Tell us what you want from this website »

Approved codes of practice

All publications are available to download as PDFs, if you require any publications in a special format please contact marketing@oft.gsi.gov.uk

Leaflet reference Publication title and description
oft1145 Buying goods and services? (January 2010)
Buying goods and services?
Buying Goods and Services? (pdf 223 kb)
oft1048 Using a commercial debt management service? (January 2010)
A guide on how to deal with a Debt Managers Standards Association Ltd (DEMSA) member
Using a commercial debt management service (pdf 228 kb)
oft 947 Give your business the edge (June 2010)
Consumer Codes Approval Scheme
Give your business the edge (pdf 173 kb)
oft 776 Treated unfairly? (January 2010)
A guide to making a complaint under the Consumer Codes Approval Scheme
Treated unfairly? (January 2010) (pdf 510 kb)
oft 390 Core criteria for consumer codes of practice (March 2008)
Core criteria and guidance
Consumer Codes Approval Scheme (pdf 283 kb)
oft 944 Consumer Codes Approval Scheme - campaign evaluation (July 2007)
A market research report that evaluates the OFT's Codes campaign that ran throughout March 2007.
Consumer Codes Approval Scheme - campaign evaluation (pdf 844 kb)
oft 870 Review of the impact on business of the Consumer Codes Approval Scheme (October 2006)
A report for the Office of Fair Trading by the centre for economics and business research ltd with Opinion Research Business
Review of impact on business of the Consumer Codes Approval Scheme (pdf 567 kb)
oft 855 Consumer Codes Approval Scheme - update of core criteria (June 2006)
OFT's response to the consultation
Consumer Codes Approval Scheme - update of core criteria (pdf 178 kb)
oft 344 Consumer codes of practice: the OFT's response to the consultation (July 2001)
This report sets out the final criteria for new consumer codes of practice and priority sectors.
Consumer codes of practice (pdf 117 kb)
oft 331 The OFT's new approach to consumer codes of practice (February 2001)
This document announces a new approach by the Office of Fair Trading to voluntary codes of practice governing business dealings with consumers.
The OFT's new approach to consumer codes of practice (pdf 83 kb)


Recently viewed pages

This feature requires Javascript and Cookies to be enabled on your browser

Email alerts

Register for email alerts or amend your existing account details here.