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Appeal a credit licensing decision

Under the Consumer Credit Act 1974 the OFT has the power to:

  • refuse your application for a consumer credit licence
  • grant a licence in terms that differ from those you have applied for, or to vary the terms of your current licence
  • impose a requirement on an applicant or an existing licensee
  • impose a financial penalty where any requirement has not been complied with by the licensee
  • revoke, suspend or vary the terms of a licence you already hold 
  • refuse your application to renew your licence
  • refuse your application to vary your licence.

If the OFT imposes any of the above you will get sent a notice by an adjudicator. When you receive a notice from the adjudicator, you can decide whether to make representations or not.

If you want to make representations you will need to write to the adjudicator or the adjudication unit within 21 days of receipt of the notice. If you are unable to meet the time limit, you should contact the adjudication unit at once.

Additionally, you have the right to appeal against the decision of the adjudicator to an independent tribunal, the First Tier Tribunal (Consumer Credit).

For more information on your rights see the guidance (pdf 95kb).




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